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Visa Clerk/Receptionist

Bamako, Mali US EMBASSY
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L’offre a expiré.

OPEN TO: All Interested Candidates
POSITION: Visa Clerk/Receptionist
FSN-5, FP-9
OPENING DATE:  August 3, 2012
CLOSING DATE:  August 17, 2012
WORK HOURS: Full-time; 40 hours/week      
SALARY:  *Ordinary Resident (OR): 2,693,568 CFA
per year (Starting salary before benefits and allowances)
Position grade: FSN-5
*Not-Ordinarily Resident (NOR): US 31,963 per year
(starting salary Position grade: FP-9)
ALL ORDINARILY RESIDENT APPLICANTS MUST HAVE THE REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR CONSIDERATION.
The U.S. Embassy in Bamako is seeking an individual for the position of Visa Clerk/Receptionist in the Embassy Consular section.
BASIC FUNCTION OF POSITION
This position supports the Consular Chief and other Consular staff primarily by providing customer service, receptionist and clerical duties. The position is responsible for all public inquiries regarding consular services and application procedures, routine daily correspondence, and other support tasks such as performing non-immigrant visa (NIV) document checks and maintaining unclassified consular files.  
MAJOR DUTIES AND RESPONSIBILITIES
The incumbent is responsible for:
Interacting daily with US Citizens, visa applicants, Malian Government officials to provide routine information on services offered and visa application procedures;
Accepting and logging all visa referrals and under the guidance of  Consular Officers scheduling special appointments;
Handling  routine correspondence in the section including inquiries sent to the Consular Bamako e-mail account;
Performing basic Non Immigrant Visa document checks including assisting the Consular Visa Assistant will all NIV intake procedures every morning;
 Filing and document scanning;
Updating and maintaining adequate supplies of all information  sheets, handouts and form letters;
Ordering necessary supplies from the General Service Office.
A copy of the complete Position Description listing all duties and responsibilities as well as the application are available at the US Embassy’s main entrance.
QUALIFICATIONS REQUIRED
Completion of High school.
At least one year of office or clerical experience.
English (S/R – III/III-English proficiency) will be tested, French (S/R – V/V), and Bambara.  
Good computer skills (word processing, excel spreadsheet, internet).
Strong customer service skills.
Exercise of tact in dealing with the public.
Ability to multi-task and work under pressure.
SELECTION PROCESS:
When fully qualified, U.S. Citizens Eligible Family Members (USEFMs) and U.S Veterans are given preference.  Therefore, it is essential that the candidate specifically address the required qualifications above in the application.
SELECTION CRITERIA
Management will consider nepotism/conflict of interest, budget, and residency status in determining successful candidacy. 
Current employees serving a probationary period are not eligible to apply.
Current Ordinarily Resident employees with an Overall Summary Rating of Needs Improvement or Unsatisfactory on their most recent Employee Performance Report are not eligible to apply.
Currently employed U.S. Citizen EFMs who hold a Family Member Appointment (FMA) are ineligible to apply for advertised positions within the first 90 calendar days of their employment.
Currently employed NORs hired under a Personal Services Agreement (PSA) are ineligible to apply for advertised positions within the first 90 calendar days of their employment unless currently hired into a position with a When Actually Employed (WAE) work schedule.
TO APPLY
Interested candidates for this position must submit the following for consideration of the application:
Universal Application for Employment (UAE) as a Locally Employed Staff or Family Member (DS-174), which is available at https://mali.usembassy.gov/about-the-embassy/job-opportunities.html orat the U.S. Embassy’s main entrance; 
A current resume or curriculum vitae that provides the same information found on the UAE (see Appendix B); plus
Any other documentation (e.g., copies of essays, certificates, awards, degrees earned) that addresses the qualification  requirements of the position as listed above
SUBMIT APPLICATION TO
Human Resources Office – HROBamako@state.gov or at the U.S Embassy’s main entrance
Attention:  Human Resources Officer
American Embassy, B.P. 34, Bamako, Mali.
POINT OF CONTACT
HRO: 2070- 2511/2316 /2314 FAX: (223) 2070-2348
CLOSING DATE FOR THIS POSITION:  AUGUST 17, 2012
The U.S. Mission in Bamako, Mali, provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.  The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs.
The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliation.  Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.

  • Postulez avant le 30/10/2012
  • Applications have closed
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