ICT manager

ABOUT MILLENNIUM PROMISE (www.millenniumpromise.org)
Millennium Promise’s vision is to end extreme poverty worldwide in our lifetime. Our mission is to support the achievement of the Millennium Development Goals to halve extreme poverty in Africa by 2015. Millennium Promise works with impoverished communities, national and local governments, and partner organizations to implement high-impact programs aimed at transforming lives on the continent and engaging donor nations, corporations, and the general public in the effort. Our work is premised on the belief that, for the first time in history, our generation has the opportunity to end extreme poverty, hunger, and disease. Millennium Promise was co-founded in 2005 by Ray Chambers, respected Wall Street pioneer, and Prof. Jeffrey D. Sachs, leading international economist. The CEO is Dr. John W. McArthur.
Our flagship initiative, the Millennium Villages project (MVP), is a collaboration with the Earth Institute at Columbia University. It now operates in 80 villages across 10 countries in sub-Saharan Africa and takes a holistic approach to addressing extreme poverty. By combining the best scientific and local knowledge, Millennium Villages address major problems holistically — hunger, disease, inadequate education, lack of safe drinking water, and absence of essential infrastructure — to assist communities on their way to self-sustaining development. Multiple African countries have initiated scale-up programs informed by the MVP’s early successes. Millennium Promise is a nonprofit organization with 501(c)(3) status and has a foundational partnership with the Earth Institute.
JOB SUMMARY
Purpose of the position.
The Information and Communications Technology (ICT) Manager will provide strategic and operational ICT leadership for Millennium Promise in West and Central Africa. This role reports operationally to the Regional Operations Manager of Millennium Promise, West and Central Africa. In addition, this position will provide ICT strategic support in coordination with, and under the direction of, the Millennium Promise ICT team in New York.
Responsibilities/Duties
Managing ICT staff & resources across the region (65% time requirement)
– Provide leadership and expertise for the full scope of regional ICT functions
– Drive strategic ICT-related processes:
– ICT staff guidance and oversight
– ICT and general staff training
– Resource procurement and allocation
– Vendor relations
– Providing second-tier technical support for ICT-related issues in the MVP sites and first-tier support in the regional office
– Manage and monitor regional and site network issues
– Manage and monitor regional and site data backups
– Utilize formal and informal reporting mechanisms to keep regional and global management teams informed on all ICT statuses and issues
Developing new ICT resources, technologies and vendors (35% time requirement)
– Assist the site ICT staff with needs assessments, coaching, skills development
– Partner with regional and site management to identify and evaluate regional ICT needs
– Identify and evaluate new technologies that could benefit the regional and/or site staff
– Identify and evaluate new opportunities with vendors to provide improved ICT services
Qualifications/Requirements
– Bachelor’s degree preferred from an accredited university or college
– At least 7 years of experience in a variety of ICT positions, with a minimum of 3 years of supervisory experience
– Familiarity with ICT applications in rural Africa preferred
– Strong knowledge of LAN/WAN infrastructure and troubleshooting
– Good understanding ICT best security practices
– Excellent Windows O/S knowledge on both client and server platforms
– Basic Linux skills
– Proficiency with MS Office desktop application support
– Experience in ICT training is preferred
– Must have outstanding analytical skills
– Strong oral and written communication skills
– Strong interpersonal and leadership skills
– Fluency in English
– Additional fluency in French preferred
Terms of Offer: This is a Regional position with a competitive salary.The employment contract is for a period of one year with the possibility of renewal.
Location: The Information and Communications Technology Manager, West and Central Africa, will be based in Bamako, Mali. The position will require frequent travel throughout West and Central Africa and occasional travel elsewhere.
Applications: Applicants should submit their applications including a cover letter and updated CV by electronic mail to [email protected] with a copy to [email protected] indicating « Application for Regional ICT Manager » in the subject line. Applications will be considered until 15th May, 2011 or until the position is filled.
Only short-listed applicants meeting the above requirements will be contacted.