Visa Assistant (Non-Immigrant), All Interested Applicants

The work schedule for this position is: Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time of receipt of a confirmed offer of employment.

Salary: (XOF) CFA8,836,454 – (XOF) CFA8,836,454/Per Year

Series/Grade: LE – 1415 – 7

Agency: Embassy Bamako

Position Info:

Location: Bamako, ML

Close Date: (MM/DD/YYYY) 09/22/2023

Duties

The Nonimmigrant Visa (NIV) Assistant performs a wide range of consular duties associated with delivering nonimmigrant
visa (NIV) services, in accordance with the NIV unit’s standard operating procedures and established visa processing
guidelines. Incumbent performs data-entry, document review, correspondence, passport manifesting, visa printing, and other
general office work. Customer service focus is essential in a visa unit that addresses applicants in person daily. The posi tion
requires a high-level of attention to detail to spot trends or potential issues and escalate those as necessary. The job holder is
fully cross trained to function in any role as required by visa demand and scheduling.

Qualifications and Evaluations

Requirements:

EXPERIENCE:  Minimum two years’ of experience involving the application of regulations and law, extensive public contact, customer service, or problem-solving experience is required.

JOB KNOWLEDGE:  Good understanding of local governmental organizations, immigration law and practices, and cultural and social practices.

Education Requirements:

Completion of High School is required.

Evaluations:

LANGUAGE:

English  – Good working knowledge is required: Good vocabulary and understanding of grammar and able to construct sentences. Able to use English as part of normal work duties including having conversations with customers and answer questions.

This may be tested.

French -Good working knowledge is required: Good vocabulary and understanding of grammar and able to construct sentences. Able to use French as part of normal work duties including having conversations with customers and answer questions.

This may be tested.

Fluent in Bambara is required: Able to use the language fluently and accurately, making only minor errors of pronunciation and grammar.  Able to conduct all work in Bambara.  Almost as proficient in Bambara as in your native language.

this may be tested.

SKILLS AND ABILITIES Intermediate knowledge of Microsoft Word and Outlook, and basic knowledge of Microsoft Excel and Power Point is required. Must be able to perform work with accuracy at a quick, rapid pace. Must be able to deal effectively with the public, exercising tact, and be able to work under continuous pressure and time constraints. Must demonstrate attention to detail, ability to work effectively as a member of a team as well as independently with minimal supervision, and strong interpersonal skills. Must have good skills for drafting written correspondence in both English and local language. Must be able to apply good judgment in evaluating evidence and to apply regulations correctly.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.